Frequently Asked Question

To update the firmware of a KAYA Instruments PCI device, a valid '{frame grabber name}_{firmware version}.bin' file for the specific device is required.

1. Select and open the device that should be updated.

2. Open the firmware update window by clicking the Firmware update option located under the Device Control tab in the Vision Point menu bar. A new window will open displaying the current device firmware version.

3. Click the Browse… button, as shown below, select the firmware file and click the Next >

4. In case the firmware update file is valid and suitable for the selected device, the following window will display both current and new firmware as shown below, otherwise the update will fail.
To start the firmware update process, click the Next > button.

5. Top progress bar shows the new firmware update process, while the bottom bar shows the progress of the firmware validation process.

For successful firmware update operation do not interrupt this process!

6. After the firmware update process is complete, click Next > to finalize the update.
Approve the message, explaining that a PC power cycle is required to apply the new firmware, in order to close the firmware update window.

7. Perform a full PC power cycle to apply the new firmware.

8. To insure that new firmware was applied, select and open the updated device and check that the current Firmware version and the uploaded firmware version match.
The device's firmware version can be found in the Hardware information category under the Frame Grabber tab for grabbers, and under the Cameras tab for the Chameleon simulator device.