Frequently Asked Question

To update the firmware of a KAYA Instrument’s PCI device, an “XXX_XX.bin” file is needed when the XXX is the board name and XX is the desired firmware number.

WARNING: Currently, this method is not suitable in setups where more than one board with the same product ID is installed on the same machine. Please apply to KAYA’s support if you need to update the firmware in such a setup.

1. Make sure the .bin file is present in a local directory.

2. Open the Command line and enter the directory path of the KAYA Hardware Update executable file:
“cd ‘\Program Files\KAYA_Instruments\Common\bin’ ”.

3. Execute the KAYA Hardware Update using the full path to the firmware update file as a parameter.
Example: “KAYA_Hardware_Update Komodo_4_3.bin “.

4. Press Enter and wait for a message that indicates the end of the process.

5. Do not interrupt the process!

6. A full PC power off cycle is required to activate the new firmware.

7. The sequence of the steps is illustrated in the screenshot below.