Frequently Asked Question

Starting from Vision Point API 5.0 the PoCXP protocol has been changed to automatic PoCXP management and additional features, including “KYService” control, were added to support it.

This feature is subject to compatible hardware, firmware and software support. When using it, please make sure the following is carried out:

1. Vision Point software and hardware device is updated to the latest available firmware version.
2. Make sure KYService “Startup type” is set to “Automatic” and that the service status is “Running”. This option can be found under: "Computer Management" -> Services -> "KAYA Instruments Service" -> properties -> "Startup type".
3. If the service is not found, it can be registered using the “KYService_register.bat” file in “C:\Program Files\KAYA Instruments\Common\bin”. A computer restart is required to complete KYService registration.
4. Check your setup (Grabber card, firmware and software) by reading Grabber parameter "PoCXPAutoAvailable" found in Vision Point -> Project -> Grabber tab -> DeviceControl. Additional information regarding the devices, which support the described feature is found in the table below.
5. Check that the entire functionality of automatic PoCXP monitoring is activated using the following option, found in Vision Point-> Tools-> Options. This global setting only takes effect after the system is reboot and applied to all connected Frame Grabbers.
6. If the feature is not supported or deactivated, legacy manual PoCXP management should be used as described in section 4.10 in the Vision Point application user guide.

Hardware device	Firmware version	Details
Komodo CoaXPress 4ch and 8ch	4.11 and above	Automatic voltage monitoring support Note: Starting from hardware revision no. 3
Predator CoaXPress	Not supported	No voltage monitoring support Please refer to the legacy manual PoXCP control section in the Vision Point application user guide
Komodo II CoaXPress	All firmware versions	Automatic voltage monitoring support
Predator II CoaXPress	All firmware versions	Automatic voltage monitoring support