Frequently Asked Question

The following instructions describe how to check KAYAs' hardware device ID:

1. Open Device Manager
   
2. Expand the "KAYA Instruments devices" drop-down menu
   NOTE: In most cases, if the device has an old device ID, then it will be recognized as a “PCI device“ and not as a "KAYA Instruments device"
3. Right-click on the desired device and choose "Properties"
   NOTE: Multiple drivers related to KAYA Instruments may appear as shown in the image below.
4. Go to the "Details" tab and select the "Hardware Ids" option from the drop-down menu
5. An optional value of Hardware ID is as follows:
   PCI\VEN_1D2A&DEV_1000&SUBSYS_02221D2A&REV_07
   (when 1000 is the four-character identifier for the device and the 0222 four-character subsystem identifier).